Go to whole of WA Government search

Help for Victims

If you are a victim of a scam, you may find personal and or financial counselling useful. Some of these services listed below are free, using others you may be eligible for a rebate.

You can also find a private psychologist via the Australian Psychological Society. If you want to access the Medicare rebates for psychological counselling you will need to choose a psychologist who is a registered Medicare psychology provider. There is a link on the Society’s website that will provide you with this list.

MoneySmart recommends a number of agencies who are able to provice free credit history reports to help identify possible fraud.

The WA Government’s Victim Support Service has a useful website which includes an online directory of service providers. The service can help explain some of the effects crime can have on a person as well as information on helping you understand your rights within the criminal justice systems.

iDcare is a government funded organisation offering a free personalised support for people who may be at risk of identity theft due to a house burglary, stolen wallet or responding to a scam email.   

You can also print the victims of fraud fact sheet to keep this information handy or to give to someone you know who might need assistance.  .

Personal counselling

Lifeline logo

Phone: 131114


Relationships Australia
Phone: 1300 364 277


Phone: 9325 6644


Women’s Healthworks
Phone: 9300 1566 (north of the river)


Phone: 9251 5777

Financial Counselling

There are several agencies in Western Australia that offer free or low cost financial counselling. Here are some you can contact:


Phone: 9251 5777

Anglicare Logo

Phone: 9263 2000


Uniting Care West
Phone: 9335 8898

Financial counselors association of Western Australia logo

Financial Counsellors' Association of WA can also put you in touch with a financial counsellor in your area.
Phone: 1800 007 007

the moneysmart logoMoneySmart can help you find a financial counsellor



 Legal advice


Consumer Credit legal Service offer legal advice on financial matters.
Phone: 9221 7066